Learn how to install the agent desktop app on Windows or Mac and invite your customers to join
Once invited, learn how to join a support session from your desktop
Learn how to set up unattended support and connect to unattended computers
During your support session, you can use screen sharing and remote control to provide better assistance
Learn how to send and receive files from each other while in session
Learn how to invite other agents or transfer your active support session
Download the iOS and Android apps to host or join support sessions while you're on the go
Learn about the features & tools to help you get started
View answers to common questions asked by both agents and customers