HELP FILE

Troubleshooting a Hamachi Client Failing to Go Online

    Symptoms

    When attempting to ping a client you see the following error:

    General failure.

    Cause

    This indicates a failure at the Hamachi adapter level.

    Action/Workaround

    First, ensure that you can ping your actual IP Address. If you can, then the problem lies in the virtual adapter. Restart the Hamachi client. If this fails, uninstall and reinstall the client.

    Article last updated: 27 September, 2022