How to modify or cancel your subscription
To avoid disruption to your service, you must purchase a subscription before the end of your trial.
To cancel a trial
To modify or cancel a subscription
To cancel your my GoTo product account or change the auto-renewal status of your account, please select Contact Support in this article. Our Customer Care Team will be happy to help you. Online cancellation is not available for my GoTo product at this time. To downgrade your subscription, you would also need to contact support.
Why don't you get a direct phone number?
Depending on your country or region, we offer different phone support numbers. To make sure that you get the right number, we need you to select your country first on the Contact Support form.