Issue

• Delay occurs when attendees are viewing the Organizer's screen
• Organizer's movements don't reflect what is being shown for attendees

Environment

• Windows
• GoToMeeting

Cause

Internet and network connection, firewall/proxy, local computer issues

Resolution

• Run the Connection Wizard - Test for Connectivity Issues
• Check Internethealthreport.com for internet service provider issues
• Check your internet connection and make sure it's running at optimal speeds
• End process on unnecessary applications in the Task Manager that are taking up memory and CPU usage
• Click here for our optimal firewall documentation for our services to work better in stricter network environments