HELP FILE

System Requirements for Staff

As an organizer, you can easily host a session from any compatible Windows or Mac computer using the GoToWebinar desktop app. Other members of staff (Presenters, Panelists and Co-Organizers) can also use the desktop app to participate in sessions and share their webcam.

Note: If you are an attendee attempting to join a session, see the System Requirements for Attendees .

To get the most out of GoToWebinar, you can download and install the full-feature desktop software on your Windows and Mac computer. This allows you to access all of our great collaboration tools, including drawing tools, shared keyboard/mouse control and multi-monitor screen sharing. Learn more.

You can also check your system's compatibility automatically.

Operating system Windows 7 – Windows 10
Mac OS X 10.9 (Mavericks) - 10.13 (High Sierra)
Internet connection 1 Mbps or better (broadband recommended)
Web Browser
(for scheduling, managing and starting sessions)
Google Chrome v57 or later
Mozilla Firefox v52 or later
Internet Explorer v10 or later
Microsoft Edge v12 or later
Apple Safari v10 or later
Software GoToWebinar desktop app
JavaScript enabled
Hardware 2GB or more of RAM
Microphone and speakers (USB headset recommended**)
Webcam (to use HDFaces)
To save you time, we've designed the desktop software to automatically install itself when you join a session. When you click Download below, you will be launched into the waiting room a test meeting.
Note that this is not a live session, so as soon as you see the confirmation screen appear you can exit.

Windows


Mac

** Note: Most devices have built-in speakers, but you will get much better audio quality while using VoIP if you use a headset. You can also use your phone to dial in to the audio connection.

Related

System Requirements for Attendees

Organizer Quick Start

How to log in

Test Your Network Settings (Windows)

Join a Test Session