HELP FILE

System Requirements for Attendees

You can easily attend a session from anywhere, anytime using a compatible computer or mobile device!

Note: If you are an organizer, panelist or presenter, please see the System Requirements for Staff.

Join by downloading on Windows or Mac

To get the most out of GoToWebinar, you can download and install the full-featured desktop software on your Windows and Mac computer. Learn more.

You can also check your system's compatibility automatically.

Operating system Windows 7 – Windows 10
Mac OS X 10.9 (Mavericks) - 10.13 (High Sierra)
Internet connection 1 Mbps or better (broadband recommended)
Software GoToWebinar desktop app
JavaScript enabled
Hardware 2GB or more of RAM
Microphone and speakers (USB headset recommended**) if unmuted by the organizer
Note: When you click the Download button below, you will be launched into a test session.

Windows


Mac

Join from a web browser (no download required)

If your system doesn't meet the requirements for installing the desktop app, you'll be prompted to join the webinar entirely within your web browser instead. Learn more.

Operating system Windows Vista or earlier
Mac OS X 10.8 (Mountain Lion) or earlier
Linux or Ubuntu
Google Chrome OS
Web Browser Google Chrome (most recent 2 versions)
Mozilla Firefox (most recent 2 versions; Linux only)
Internet connection 1 Mbps or better (broadband recommended)
3G connection or better (WiFi recommended for VoIP audio) for Chromebooks
Software None
Hardware Microphone and speakers (headset recommended**)
Note: You will only need this if unmuted by the organizer.

** Note: Most devices have built-in speakers, but you will get much better audio quality while using VoIP if you use a headset. You can also use your phone to dial in to the audio connection.

Join from iOS

You can use the GoToWebinar app for iOS to join webinars while on the go! Learn more.

Operating system iOS 9 or later
Device iPhone 4s or later
iPad 2 or later
Internet connection 3G connection or better (WiFi recommended for VoIP audio)
Software Free GoToWebinar App from the App Store
Hardware Microphone and speakers (headset recommended**) if unmuted by the organizer

Join from Android

Download the GoToWebinar app for Android to schedule and join webinars while on the go. Learn more.

Operating system Android 4.4 (Kit Kat) or later
Note: Some features offered on the Android app are only available for Android 5.0 (Lollipop).
Internet connection 3G connection or better (WiFi recommended for VoIP audio)
Software Free GoToWebinar App from the Google Play Store
Hardware Microphone and speakers (headset recommended**) if unmuted by the organizer

Join from Windows Phone

The GoToMeeting app for Windows Phone allows you to host and schedule meetings while on the go, as well as attend meetings and webinars. Learn more.

Operating system Windows Phone 8 or later
Windows 8 RT or later
Internet connection 1 Mbps or better (broadband recommended) for computers
3G connection or better (WiFi recommended for VoIP audio) for mobile devices
Software Free GoToMeeting App from the Windows Store
Hardware Microphone and speakers (headset recommended**) if unmuted by the organizer

** Note: Most devices have built-in speakers, but you will get much better audio quality while using VoIP if you use a headset. You can also use your phone to dial in to the audio connection.

Related

System Requirements for Staff

Organizer Quick Start

How to log in

Test Your Network Settings (Windows)

Join a Test Session