HELP FILE

Add Fields to Webinar Registration Form

Organizers can customize the registration form by selecting from a list of additional registration fields or by creating their own custom questions. Once questions have been added, use the Registration URL to preview what registrants will see.

Are you seeing a different dashboard? You aren't running the new GoToWebinar experience! Click here for help on the classic experience.

Access Registration Form details

  1. Log in at https://global.gotowebinar.com.

  2. On the Dashboard, either schedule a new event or select an existing one.
  3. Scroll and open the Registration section.
  4. Under "Registration Questions", click Default or Edit.

Add additional registration fields

  1. Select the desired fields you wish to add to your Registration form. Note that unless you select the "Required" Star icon, the added fields will be optional by default.
    • Address
    • City
    • State/Province
    • Zip/Postal Code
    • Country
    • Phone
    • Organization
    • Job Title
    • Questions and Comments
    • Industry
    • Purchasing Time Frame
    • Role in Purchase Process
    • No. of Employees
  1. Click Save.

Create and manage custom registration questions

You can create up to 20 custom registration questions per webinar event. Soliciting confidential personal information (credit card information, social security number, etc.) in registration questions is prohibited.

  1. Under "Create custom questions", click + Add custom question.
  2. Enter your question in the "Add custom question" field and select the type of question.
    • Short answer – Registrants are provided with an open-ended answer.
    • Multiple choice – Registrants must choose one of the available answers. You must provide at least 2 answers.
  1. Click Add Question.
    • To add more custom questions, click +Add custom question and repeat steps 1-3.
    • To make your custom question required, click the "Required" Star icon next to the question.
    • To delete your question, click the More icon and Remove question.
    • To change the order of the questions, click the More icon and Move question up or Move question down.
  1. Click Save.

Add a custom registration disclaimer

You can add a disclaimer to help be more GDPR compliant.

  1. Under "Custom registration disclaimer", switch the toggle to the "On" position.
  2. Add your own custom text or use the default disclaimer GoToWebinar provides.
  3. Click Save.

Related

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