HELP FILE

How do I contact GoToMyPC Customer Support?

    Our Customer Care team is here to help! Use the options below to find the right resource for your needs.

    Search FAQs (Recommended)

    Get answers fast with our robust library of help articles and videos. Use the search bar above to enter your question or explore the categories on our Support Center homepage.

    Ask the Community

    Check out our GoToMyPC Community to crowdsource your question and read relevant posts from our knowledgeable experts and other GoTo Pro users like you. You can also join the Community to post your own questions and reply to others.

    Contact Us

    We've designed our contact experience to ensure you are routed to the most knowledgeable agent for your specific question. To reach the right support queue, first search for your question (either using the search bar or by browsing our FAQs) and then use the Contact Support option at the relevant help article to reach out to us.

    If you would like to be placed in our general support queue, select Contact Support in this article.

    Why are you recommended to search for an article before contacting us?

    When you get in touch with us from a specific support page, our customer support agents will get a better idea about your issue before you actually contact us. This helps our agents and saves time for you to find a resolution for your problem.

    Why don't you get a direct phone number?

    Depending on your country or region, we offer different phone support numbers. To make sure that you get the right number, we need you to select your country first on the Contact Support form.

    Support for other products

    This support site provides information about GoToMyPC only. For information about other GoTo products, such as Rescue, GoToMeeting, or GoToConnect, please visit the GoTo Support Center. Alternatively, use one of the following links to go directly to your product's support page:

    GoTo Resolve - https://support.goto.com/resolve

    GoToMeeting - https://support.goto.com/meeting

    GoToWebinar - https://support.goto.com/webinar

    GoToTraining - https://support.goto.com/training

    Pro - https://support.logmeininc.com/pro

    Central - https://support.logmeininc.com/central

    Hamachi - https://support.logmeininc.com/hamachi

    Rescue - https://support.logmeinrescue.com/

    join.me - https://support.logmeininc.com/joinme

    LastPass - https://support.lastpass.com

    GoToConnect - https://support.goto.com/connect

    GoToRoom - https://support.goto.com/meeting?labelid=4f885795

    GoToAssist Remote Support - https://support.logmeininc.com/gotoassist-remote-support

    GoToAssist Service Desk - https://support.logmeininc.com/gotoassist-service-desk

    GoToAssist Corporate - https://support.logmeininc.com/gotoassist-corporate

    GoToAssist SeeIt - https://support.logmeininc.com/gotoassist-remote-support?labelid=4f28ed7d

    OpenVoice - https://support.goto.com/openvoice

    Grasshopper - https://support.grasshopper.com/