HELP FILE

What's New

Keep track of what's going on with GoToMeeting and learn about our newest features and changes. Please keep in mind that if you do not have the newest version and/or build of the desktop application, you may not see all of the features and bug fixes listed below.

What's new in the iOS app (v6.12.10) – Dec. 13, 2018

  • Improvements to the Hallway ("Waiting for organizer" screen)

What's new in GoToConference – Dec. 11, 2018

What's new in the desktop app (v8.38.1, b11282) – Dec. 6, 2018

  • Accessibility improvements to Windows
  • Improvements to cloud recording
  • Improvements to inviting others on Mac
  • Bug fixes and minor changes

What's new in the Web App – Nov. 30, 2018

  • Overview of keyboard accessibility shortcuts
  • Fix for inability to share screen on GoToMeeting v9
  • Fix for repetitive "Select audio mode" window
  • Addition bug fixes

What's new in the Launcher Service (v2.46) and GoTo Opener App (b491) – Nov. 29, 2018

  • Join flow improvements for Firefox and Safari
  • Minor change

What's new in the Messenger Android app (v1.12) – Nov. 28, 2018

What's new in the Messenger iOS app (v2.4.0) – Nov. 26, 2018

What's new in the Mac Scheduler (v1.2.3) – Nov. 21, 2018

  • Fix for blank invites on Outlook v16.19 and v16.20

What's new in the Android app (v2.12.0) – Nov. 20, 2018

  • Improvements to switching audio

What's new in GoToMeeting v9 – Nov. 13, 2018

What's new in GoToConference – Nov. 13, 2018

What's new in the desktop app (v8.37.0, b10996) – Nov. 7, 2018

  • Improvements to recording
  • Improvements to GoToMeeting installations and Automatic Updates
  • Improvements to searching "GoToMeeting" on Mac
  • Ability to automatically save chat logs on Mac
  • Removal of Whiteboard warning for Mac
  • Fix for network problems causing appcrash
  • Bug fixes and minor changes

What's new in invitations – Nov. 5, 2018

  • One-touch dial in

What's new in the Messenger Android app (v1.11) – Nov. 2, 2018

  • Add new contacts
  • Start a GoToMeeting session
  • Bug fixes and minor changes

What's new in the desktop app (v8.36.2, b10981) – Nov. 2, 2018

  • Support for macOS Mojave (10.14)
  • Platform upgrade to v2018.3.0
  • Bug fixes and minor changes

What's new in the Mac Scheduler (v1.2.1) – Oct. 30, 2018

  • Support for Microsoft Outlook 2019
  • Bug fix

What's new in the Android app (v2.11.0) – Oct. 29, 2018

  • Screen sharing improvements
  • Bug fix

What's new in the Web App – Oct. 18, 2018

What's new in the desktop app (v8.35.2, b10793) – Oct. 15, 2018

  • Platform upgrade to v2018.1.1
  • Bug fixes and minor changes

What's new in the iOS app (v6.11.0) – Oct. 11, 2018

  • Screen sharing improvements
  • Platform upgrade to v2017.4.3
  • Minor change

What's new in the Messenger iOS app (v2.3.0) – Oct. 10, 2018

  • Start a meeting

What's new on GoToConference (v2.4.1) – Oct. 10, 2018

  • Lock your meetings
  • Minor change

What's new in the Android app (v2.10.0) – Oct. 1, 2018

  • Support for Android 9 Pie
  • Minor change

What's new in the Messenger iOS app (v2.2.0) – Sept. 28, 2018

What's new in the Web App – Sept. 25, 2018

What's new on the web – Sept. 20, 2018

What's new in the GoToMeeting Add-On in Google Calendar (v1) – Sept. 18, 2018

What's new in the desktop app (v8.34.1, b9508) – Sept. 14, 2018

  • Bug fixes

What's new in Launcher Svc (v2.4.5 & GoTo Opener App b487) – Sept. 13, 2018

  • New Download option in launch flow (Windows only)

What's new in GoToConference (v2.3.1) – Sept. 12, 2018

  • Access the in-app browser

What's new in the Web App – Sept. 11, 2018

  • Updated Google Chrome's GoToMeeting Pro screensharing extension
  • Bug fix

What's new in the desktop app (v8.34.0, b9446) – Sept. 7, 2018

  • Lock your meetings
  • New "GoToMeeting Audio Assistant" window
  • Improvements to Reporting Audio Issues
  • Updates to "Turn Off Webcams" warnings
  • Additional bug fixes and minor changes

What's new in the Active Directory Connector (v2.1.0.409) – Sept. 06, 2018

  • New "Auto update" option
  • Improvements to user messaging
  • ADC operability improvements

What's new in the Microsoft Outlook plugin (v3.19) – Aug. 28, 2018

  • Support for TLS 1.2

What's new in the iOS app (v6.10.0) – Aug. 24, 2018

  • Support for Call Me
  • Support for Free users
  • Minor change

What's new in the Messenger app for iOS (v2.1.0) – Aug. 23, 2018

What's new in the Messenger app for Android (v1.10) – Aug. 22, 2018

What's new in the Active Directory Connector (v2.1.0.404) – Aug. 16, 2018

  • Support for TLS 1.2
  • Automatic configuration of service recovery
  • Citrix registry keys no longer used
  • Replacement of legacy support links

What's new in the desktop app (v8.33.0, b9250) – Aug. 16, 2018

  • Platform upgrade to v2017.4.3
  • Accessibility improvements
  • Mac OS X Mavericks (10.9) bug fixes
  • Additional bug fixes and minor changes

What's new in the Android app (v2.9.0) – Aug. 13, 2018

  • Support for Free users

What's new on the web – Aug. 7, 2018

What's new in GoToConference – Aug. 5, 2018

What's new in the desktop app (v8.32.0, b9167) – July 31, 2018

  • Cloud recording support for co-organizers
  • Screen sharing improvements now included in recordings
  • Platform upgrade to v2017.4.2
  • Voice Audio Engine upgrade (v1.19.2) and Video Engine upgrade (v2.12.2)
  • Fix for inconsistent audio state
  • Additional bug fixes and minor changes

What's new in GoToMeeting for Alexa – July 2018

  • Debut of GoToMeeting for Alexa skill
  • Enable GoToMeeting for Alexa skill
  • GoToMeeting phrases and commands

What's new in the Messenger App for Android (v1.9) – July 24, 2018

  • New look and feel
  • Improvements to the Messenger app
  • Bug fixes and minor changes

What's new in the desktop app (v8.30.1, b9095) – July 20, 2018

  • Improvements to Windows image resolution
  • Crash fixes
  • Additional bug fixes and minor changes

What's new in the Messenger app for iOS (v2.0.0) – July 12, 2018

  • New look and feel
  • Join a meeting with the GoToMeeting app
  • Improvements to the Messenger app
  • Bug fixes and minor changes

What's new in the Google Calendar plugin (v4.7.27) – July 10, 2018

  • Bug fixes

What's new in the iOS and Android apps – July 9, 2018

What's new in the Web App – July 5, 2018

  • New look and feel to the Attendee list
  • Accessibility improvements
  • Bug fix and minor change

What's new in GoToConference (v2.0.2) – July 3, 2018

  • French and German now supported from GoToConference
  • Updated Settings screen
  • New Welcome screen
  • Bug fixes and minor changes

What's new in the iOS app (v6.8.5) – June 25, 2018

  • New Chat icon in the toolbar
  • Improvements to My Meetings list
  • Bug fixes and minor changes

What's new in the Messenger App for Android (v1.8.0) – June 22, 2018

  • Bug fix

What's new in GoToConference (v1.9.2) – June 22, 2018

  • Bug fixes
  • Backend changes

What's new in GoToMeeting v9 – June 15, 2018

What's new on the web – June 14, 2018

What's new in the desktop app (v8.29.1, b8953) – June 12, 2018

  • Improvements to screen sharing performance
  • Hide the "Share my screen" window"
  • Bug fixes and minor changes

What's new in the Messenger App for Android (v1.7.0) – June 11, 2018

  • Mention someone in a group chat
  • Bug fixes and minor changes

What's new in GoToConference (v1.9.1) – June 6, 2018

  • Bug fixes and minor changes

What's new in the Web App – June 5, 2018

  • High contrast mode for accessibility now supported
  • Bug fixes

What's new on the web – May 29, 2018

What's new in the iOS app (v6.8.4) – May 28, 2018

  • Meetings started from the app now supports 25 webcams (app will still only show 6 webcams)

What's new in the desktop app (v8.28.0, b8847) – May 24, 2018

  • Access session logs
  • Voice Audio Engine upgrade (v1.19.1)
  • Fix for missing "Meeting ended" message
  • Additional fixes

What's new in the desktop app (v8.27.0, b8789) – May 15, 2018

  • Ability to call others to the meeting
  • Platform (v2017.4.1) and Audio Engine (v1.19.0) upgrade
  • Welcome Mat updated to GoToMeeting v9
  • Fix for missing audio meter in Preferences
  • Fix for app crashing when stopping screensharing on Mac
  • Improvements to Recording icons and texts
  • Bug fixes and minor changes

What's new on the web – May 14, 2018

  • New lighter look and feel for the login window
  • Accessibility improvements

What's new in GoToConference – May 7, 2018

  • Fix for incorrect personal meeting page details
  • Minor bug fixes and changes

What's new in GoToMeeting v9 – May 3, 2018

  • GoToMeeting Messenger (beta) app renamed to GoToMeeting v9
  • New GoToMeeting experience available to Free users

What's new in the Google Calendar Plugin – Apr. 25, 2018

  • Bug fix

What's new in GoToConference – Apr. 18, 2018

What's new in the Messenger Android app – Apr. 17, 2018

  • Minor fixes and changes

What's new in the desktop app (v8.25.0, b8625) – Apr. 11, 2018

  • Notifications now hidden while screensharing on Mac
  • "Call Me" now available for 8 additional international countries
  • Fix for connected audio after session ends
  • Fix for app crashing when stopping screensharing
  • Additional fixes and minor changes

What's new in the Google Calendar Plugin – Apr. 9, 2018

  • Fix for recurring meetings showing up as single sessions

What's new in the Outlook Plugin – Apr. 4, 2018

  • Fix for users hitting an error message at random times
  • Fix for missing toolbar when another user shares their calendar

What's new on the web – Apr. 2, 2017

What's new in the desktop app (v8.24.0, b8569) – Mar. 30, 2018

  • Desktop app now GDPR compliant
  • Platform upgrade to v2017.3.3
  • Fix for Audience View to reflect correct screen
  • Improvements to the Mac "Share my screen" window
  • Crash and bug fixes

What's new in the iOS app (v6.8.2) – Mar. 29, 2018

  • Bug fixes and minor fixes

What's new in the Messenger Android app (v1.4) – Mar. 26, 2018

  • Fix for app hanging when users log out and back in again
  • Fix for infinite loading screen when users log in and immediately select the "Contact" or "Group" tab
  • View and download shared files
  • Additional fixes and minor changes

What's new in the Messenger iOS app (v1.2.1) – Mar. 19, 2018

  • Bug fixes and minor changes

What's new in the desktop app (v8.22.0, b8473) – Mar. 12, 2018

  • Improvements to installing via MSI
  • Improvements to Mac "Share my screen" window
  • Additional fixes

What's new in the Web App – Mar. 12, 2018

  • Webcam and screensharing features are no longer supported for Firefox

What's new on the web – Mar. 7, 2018

  • Bug fix

What's new in the Android app (v2.7.14) – Mar. 7, 2018

  • Bug fixes

What's new in the Mac Scheduler (v1.1.3) – Mar. 7, 2018

  • Fix for inability to schedule meetings in non-English Mac Outlook app

What's new in the iOS app – Feb. 20, 2018

  • Bug fix

What's new in the Mac Scheduler (v1.1.2) – Feb. 16, 2018

  • Fix for broken plugin on latest Outlook version (v16.10)

What's new in the iOS app (v6.8.0) – Feb. 9, 2018

What's new in the Web App – Jan. 30, 2018

  • New look and feel to the Recording icons
  • On-hold beeps bug fix
  • Webcam preview bug fix
  • Additional bug fixes

What's new in the Web App –Jan. 17, 2017

What's new in the desktop app (v8.19.0, b8126) – Dec. 29, 2017

  • Ability to zoom and drag shared screen on Windows
  • Remember Windows Viewer layout and filters for future sessions
  • Bug fixes & minor changes

What's new on the web – Dec. 16, 2017

  • Fix for users being launched into the Web App as default

What's new for Call Me – Dec. 15, 2017

What's new in the desktop app (v8.18.0, b8034) – Dec. 5, 2017

  • Platform upgrade to v2017.3.2
  • Removal of Mac Audience View on Mac OS 10.9 (Mavericks)
  • Bug fixes

What's new on the web – Dec. 1, 2017

What's new in InRoom Link – Nov. 30, 2017

  • Added 25 webcams

What's new in the desktop app (v8.17.0, b7943) – Nov. 27, 2017

  • Reduced frequency of the Audio Mode Selection window
  • Create meeting password from Windows Scheduler
  • Fix for idle webcam toolbar menu
  • Fix for improperly reflected "Remember my choice" audio setting
  • Additional fixes

What's new in the GoToMeeting App for Android (v2017.4.beta2) – Nov. 13, 2017

  • Fix for inability to log in after updating app to v2.7.11
  • Fix for inability to join meetings from reminder notification

What's new in the desktop app (v8.12.1, b7882) – Nov. 9, 2017

What's new in the desktop app (v8.16.0, b7881) – Nov. 8, 2017

  • Mac OS X 10.13 (High Sierra) now supported
  • Improvements to the Automatic Updater to use proactive activation
  • Audience view on Macs
  • Fix for inability to log in or host sessions
  • Fix for attendee's ability to convert webinar recordings
  • Fix for missing shortcuts after MSI install
  • Fix for delayed audio after session ends
  • Fix for inability to join session for first time users
  • Additional bug fixes & minor changes

What's new in the GoToMeeting app for iOS (v6.7.2) – Nov. 2, 2017

  • Bug fixes & minor changes

What's new in the Outlook Plugin (v3.13) – Nov. 1, 2017

  • New minimum build for GoToMeeting Outlook plugin
  • Add international countries for Call Me

What's new in the GoToMeeting for Salesforce integration (v1.9) – Oct. 25, 2017

  • Required update to v1.9 (minimum build)
  • Fix for inability to edit internal notes after meeting
  • Bug fixes and minor change

GoToMeeting App for Android (v2.7.11 & v2017.4.beta1) – Oct. 19, 2017

  • Bug fixes & minor changes

What's new in the desktop app (v8.15.0, b7759) – Oct. 17, 2017

  • Improvements to editing display name and email
  • Fix for computer reboot on Macs
  • Fix for missing organizer name in Hallway
  • Fix for launch of Messenger (Beta) app
  • Talking icon added to Attendee pane
  • Additional fixes and changes

What's new in the desktop app (v8.14.0, b7716) – Oct. 5, 2017

  • Cosmetic Viewer improvements and fixes
  • Additional bug fixes & minor changes

What's new in the desktop app (v8.13.1, b7713) – Sep. 29, 2017

  • "Call Me" now available for 6 international countries
  • Adjust available countries in Settings page
  • Remove error message when user hangs up
  • Fix for app crash

What's new in the desktop app (v8.12.0, b7638) – Sep. 21, 2017

  • New minimum build for desktop app
  • Fixes for Audio Engine bugs
  • Fix for "25 Webcams" promo message