HELP FILE

What is the Audio PIN?

When you use your telephone to connect to the audio conference for a session, you are able to manage your audio using keypad commands. However, it can be much easier to do so using the Control Panel. In addition, other participants will be able to see when you are speaking (otherwise, you will be listed as an "unregistered caller").

To use these benefits, you can register your phone call with the session using your unique Audio PIN by typing it on your keypad. To learn your Audio PIN, check the Audio section of the Control Panel (in the desktop app) or the Settings > Audio tab in the toolbar (for the Web App).

Note: If you are using a mobile app to join to the session and are connecting via Phone Call, you do not need to use an Audio PIN. Your phone call will automatically be registered with the session.

Related

Audio Help and FAQs

Why can't I hear anyone?

Why can't anyone hear me?

Why can't I connect to audio with my mic and speakers (VoIP)?

Why can't I connect to audio with my telephone?

How do I fix audio feedback (echo, static) during my session?

How do I fix poor, choppy or robotic audio quality?

Why can I hear audio but not see the presentation?

Can I host an audio-only meeting?

Can I provide my own phone numbers for sessions?

Provide International Phone Numbers

Can I broadcast my computer audio to meeting participants?