Web App Attendee Guide

You can join sessions online instead of using the desktop app or a mobile app. The GoToMeeting Web App is a browser-based version of GoToMeeting that can be run entirely online! Unlike when hosting or joining sessions with the desktop app, the Web App does not require any downloads because it stays contained within your web browser. This can be especially beneficial for users who are having trouble installing the desktop app or are in locked-down environments that can't download software.

Note: Once you have switched to the desktop app, you will then use it to join subsequent sessions directly rather than first joining via the Web App. Please see Compare Join Methods for more information.

Join a session via the Web App

When the Web App has been enabled, GoToMeeting will automatically detect the optimal join method for each attendee. You can also opt to join directly via the Web App.

Note: Feature availability will vary based on your browser (Google Chrome is recommended). Apple Safari users can join as attendees only (no hosting) using the link "<meetingID>?clientType=flash" instead of the steps shown below. Be sure to enter your meeting's unique 9-digit ID in place of "<meetingID>".

1. Open a Google Chrome, Mozilla Firefox, or Internet Explorer web browser. Note that you cannot host sessions on Internet Explorer.

2. Go to

3. Enter the Meeting ID, then click the arrow key.

4. You'll be automatically launched into the Waiting Room or the live session!

5. If you are the organizer, click start the meeting at the bottom of the screen. Then log in when prompted.

Web app features and tools

You can use the following features and tools when you join a session from the Web App! Note that organizers must enable the Web App in order for attendees to join via their web browse.

Note: The availability of these features depends on the attendee's web browser. Items marked with an asterisk ( *) are only available attendees running Google Chrome .

Share your screen

When using the Web App, you can broadcast your own screen (or a specific application) to the rest of the session participants. To do so, you will need to complete a 1-time installation of the screensharing browser extension.

See Share Your Screen (Web App) to learn more. Note that this is available on Google Chrome and Mozilla Firefox only.

1. Click the Screen button in your toolbar. If you do not see the icon, ask the organizer to make you Presenter.

2. A list of options will pop up. You can chose "Entire screen" to share your primary monitor, or select an application to share.

Note: All applications that are currently open will be shown. If you do not see the application you want, be sure that it is not currently minimized.

3. Click  Share to continue.

4. While your screen is being broadcast to other meeting participants, you will see a floating notification reminding you that other attendees can see your screen. You can click Hide to minimize the window if desired.

Share your webcam

When using the Web App, you can broadcast your webcam to other participants during the session so that you can collaborate face-to-face. Up to 25 different webcams can be shared during a session!

See Share your Webcam (Web App) to learn more. Note that this is available on Google Chrome only.

  • To preview your webcam, click the Webcam button or click the Settings icon > Webcam tab in the toolbar.
  • To share your webcam, select the desired device from the drop-down menu and then click Share my webcam on the Webcam tab.
  • To stop sharing your webcam, click the Webcam button again or click Stop sharing my webcam on the Webcam tab.

Chat with other attendees

Communicate with your fellow attendees! You can send instant chat messages to other participants at any time during the session.

  1. Click the Chat icon in the toolbar.
  2. Use the drop-down menu to select the recipients of your message (everyone, organizers only, presenters only or a specific attendee).
  3. Enter your message in the text field, then click Send

When you receive a chat message, you will see a notification if the Chat pane is hidden or closed or if you are on another browser tab. The Chat Notification icon will also indicate how many unread messages you have received. Private and public chat messages can be easily distinguishable by color and the "to" recipient (public chats will say "Everyone" and private chats will say "Me").

Enable/disable "Who's talking" notifications

By default, the Web App will display a real-time indicator that makes it easy for you to identify which individual is currently speaking. You can turn these notifications on or off.

  1. Click the Settings icon in the toolbar.
  2. On the General tab, enable or disable the "Show who's talking" check box.

You can also click and drag the notification box around the screen to the desired location.

Change your name and email address

Got the wrong info? You can change the name and email address that is displayed to other attendees at any time.

  1. Click the Attendees icon in the toolbar.
  2. Click the Arrow icon next to your name and select Edit name & email.
  3. Enter your desired name and email, then click OK.

Change the display language

  1. Click the Settings icon in the toolbar.
  2. On the General tab, use the drop-down menu to select the desired language.

Your changes will be remembered for future sessions.

Switch to the desktop app

You can easily switch to the desktop app during a session to access all of the features that GoToMeeting offers.

See Switch to the Desktop App for more information.

View limitations of the Instant Join app

While the Web App allows attendees to use many of the same features and tools as the GoToMeeting desktop app, there are some features that are still being worked on. To use any of these features, attendees can simply switch to the desktop app while in session.

  • Attendees cannot take control of the presenter's mouse and keyboard.
  • Attendees cannot use drawing tools.

Known Issue: Web App Presenters should avoid sharing the PowerPoint application while it is in slide-show mode, as it can display as choppy and distorted to attendees. Instead of choosing to share only the PowerPoint application, they should share their entire screen to avoid this issue.


About the Web App

Host a Meeting Online (Web App)

Connect to Audio (Web App)

Share Your Screen (Web App)

Share your Webcam (Web App)

Manage Attendees during Sessions (Web App)

Switch to the Desktop App

Enable the Web App

Web App Feature Comparison

Web App Help and FAQs