HELP FILE

Web App Attendee Guide

You can join sessions online instead of using the desktop app or a mobile app. The GoToMeeting Web App is a browser-based version of GoToMeeting that can be run entirely online! Unlike when hosting or joining sessions with the desktop app, the Web App does not require any downloads because it stays contained within your web browser. This can be especially beneficial for users who are having trouble installing the desktop app or are in locked-down environments that can't download software.

Note: Once you have switched to the desktop app, you will then use it to join subsequent sessions directly rather than first joining via the Web App. Please see Compare Join Methods for more information.

Join a session via the Web App

When the Web App has been enabled, GoToMeeting will automatically detect the optimal join method for each attendee. You can also opt to join directly via the Web App.

1. Open a Google Chrome or Mozilla Firefox browser.

2. Go to https://app.gotomeeting.com.

3. Enter the Meeting ID, then click the arrow key.

4. You'll be automatically launched into the Waiting Room or the live session!

5. If you are the organizer, click start the meeting. Then log in when prompted.

Note: Feature availability will vary based on your browser (Google Chrome is recommended).

Web app features and tools

Note: The availability of these features depends on the attendee's web browser. See Compare Web App Features.

Share your screen

When using the Web App, you can broadcast your own screen (or a specific application) to the rest of the session participants. To do so, you will need to complete a 1-time installation of the screensharing browser extension.

See Share Your Screen (Web App) to learn more.

Share your webcam

When using the Web App, you can broadcast your webcam to other participants during the session so that you can collaborate face-to-face. Up to 25 different webcams can be shared during a session!

See Share your Webcam (Web App) to learn more.

Chat with other attendees

Communicate with your fellow attendees! You can send instant chat messages to other participants at any time during the session.

  1. Click the Chat icon in the toolbar.
  2. Use the drop-down menu to select the recipients of your message (everyone, organizers only, presenters only or a specific attendee).
  3. Enter your message in the text field, then click Send

When you receive a chat message, you will see a notification if the Chat pane is hidden or closed or if you are on another browser tab. Private and public chat messages can be easily distinguishable by color and the "to" recipient (public chats will say "Everyone" and private chats will say "Me").

Enable/disable "Who's talking" notifications

By default, the Web App will display a real-time indicator that makes it easy for you to identify which individual is currently speaking.

  1. Click the Settings icon in the toolbar.
  2. On the General tab, enable or disable the "Show who's talking" check box.

You can also click and drag the notification box around the screen to the desired location.

Change your displayed name and email address

  1. Click the Attendees icon in the toolbar.
  2. Click the Arrow icon next to your name and select Edit name & email.
  3. Enter your desired name and email, then click OK.

Change the display language

  1. Click the Settings icon in the toolbar.
  2. From the General tab, use the drop-down menu to select the desired language. Your changes will be remembered for future sessions.

Switch to the desktop app

Switch to the desktop app during a session to access all of the features that GoToMeeting offers. See Switch to the Desktop App for more information.

1. Click the Switch icon in the toolbar.

2. Click Switch to the desktop version, and then Switch. The GoToMeeting desktop app will launch.

View limitations of the Web App

While the Web App allows attendees to use many of the same features and tools as the GoToMeeting desktop app, there are some features that are still being worked on. To use any of these features, attendees can simply switch to the desktop app while in session. See Compare Web App Features for more information.

  • Attendees cannot take control of the presenter's mouse and keyboard.
  • Attendees cannot use drawing tools.

Related

About the Web App

Host a Meeting Online (Web App)

Manage Attendees during Meetings (Web App)

Switch to the Desktop App

Enable the Web App

Compare Web App Features

Web App Help and FAQs