HELP FILE

System Requirements for Organizers

As an organizer, you can easily host a session from any compatible Windows or Mac computer using the GoToMeeting desktop app.

Note: If you are an attendee attempting to join a session, see the System Requirements for Attendees .

Topics in this article:

Host by downloading on Windows or Mac

Host a session from a web browser (no download required)

Host a session from the GoToMeeting app for iOS

Host a session from the GoToMeeting app for Windows

Host by downloading on Windows or Mac

To get the most out of GoToMeeting, you can download and install the full-feature desktop software on your Windows and Mac computer. This allows you to access all of our great collaboration tools, including drawing tools, shared keyboard/mouse control and multi-monitor screen sharing. Learn more.

You can also check your system's compatibility automatically.

Downloading the desktop app is available on paid plans only. Learn more.

Operating system Windows 7 – Windows 10
Mac OS X 10.9 (Mavericks) - 10.13 (High Sierra)
Internet connection 1 Mbps or better (broadband recommended)
Web Browser
(for scheduling, managing and starting sessions)
Google Chrome v57 or later
Mozilla Firefox v52 or later
Internet Explorer v11 or later
Microsoft Edge v12 or later
Apple Safari v10 or later
Opera
Software GoToMeeting desktop app
JavaScript enabled
Hardware 2GB or more of RAM
Microphone and speakers (USB headset recommended**)
Webcam (to use HDFaces)
To save you time, we've designed the desktop software to automatically install itself when you join a session. When you click Download below, you will be launched into the waiting room a test meeting.
Note that this is not a live session, so as soon as you see the confirmation screen appear you can exit.

Windows


Mac

Host a session from a web browser (no download required)

The GoToMeeting Web App is a browser-based version of GoToMeeting that can be run entirely online! Unlike when hosting or joining sessions with the desktop app, the Web App does not require any downloads because it stays contained within your web browser. This can be especially beneficial for users who are having trouble installing the desktop app or are in locked-down environments that can't download software. Learn more.

Operating system Windows
Mac OS X
Linux / Ubuntu
Google Chrome OS (Chromebook)
Web Browser Google Chrome v57 or later (recommended)
Internet Explorer v11 or later
Mozilla Firefox v52 or later
Internet connection 1 Mbps or better (broadband recommended)
3G connection or better (WiFi recommended for VoIP audio) for Chromebooks
Software GoToMeeting Pro Screensharing extension for Google Chrome (if Presenter)
Hardware Microphone and speakers (headset recommended**)
Webcam (to use HDFaces)

Host a session from the GoToMeeting app for iOS

You can use the GoToMeeting app for iOS to join meetings from anywhere! If you are an organizer, you can also use the app to schedule, manage and start meetings.

Mobile apps are available on paid plans only. Learn more.

Operating system iOS 9 or later
Device iPhone 4s or later
iPad 2 or later
Internet connection 3G connection or better (WiFi recommended for VoIP audio)
Software Free GoToMeeting App from the App Store
Hardware Microphone and speakers (headset recommended**)

Host a session from the GoToMeeting App for Android

As a GoToMeeting organizer, you can use the Android app to start and schedule your meetings while on the go! Learn more.

Operating system Android 4.4 (Kit Kat) or later
Note: Some features offered on the Android app are only available for Android 5.0 (Lollipop).
Internet connection 3G connection or better (WiFi recommended for VoIP audio)
Software Free GoToMeeting App from the Google Play Store
Hardware Microphone and speakers (headset recommended**)

Host a session from the GoToMeeting app for Windows

You can download the GoToMeeting app for Windows to start and join meetings from anywhere. See Join, Schedule and Start Meetings via Windows Phones and Tablets to learn more.

Mobile apps are available on paid plans only. Learn more.

Operating system Windows Phone 8 or later
Windows 8 RT or later
Internet connection 1 Mbps or better (broadband recommended) for computers
3G connection or better (WiFi recommended for VoIP audio) for mobile devices
Software Free GoToMeeting App from the Windows Store
Hardware Microphone and speakers (headset recommended**)

** Note: Most devices have built-in speakers, but you will get much better audio quality while using VoIP if you use a headset. You can also use your phone to dial in to the audio connection.

Related

System Requirements for Attendees

Organizer Quick Start

How to log in

Test Your Network Settings (Windows)

Join a Test Session