HELP FILE

System Requirements for Attendees

You can attend a meeting from anywhere, anytime using a compatible computer or mobile device! Check below for a list of our system requirements or run your system's compatibility automatically. If you are an organizer, see System Requirements for Organizers.

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Operating system Windows 7 - Windows 10
Mac OS X 10.9 (Mavericks) - macOS Mojave (10.14)
Linux/Ubuntu (Web App only)
Google Chrome OS (Web App only)
iOS 9 - iOS 12
Android OS 4.4 (Kit Kat) - Android 9 (Pie)
Windows Phone 8, Windows 8RT or later
Web browser
(Applies to Web App only)
Google Chrome v57 or later
Mozilla Firefox v52 or later
Internet connection Computer: 1 Mbps or better (broadband recommended)
Mobile device & Chromebook: 3G or better (WiFi recommended for VoIP audio)
Software GoToMeeting desktop app (JavaScript enabled)
GoToMeeting Web App and screensharing extension (if presenting from Google Chrome)
GoToMeeting app from the Apple Store, Google Play Store, or Windows Store
Hardware 2GB of RAM (minimum), 4GB or more of RAM (recommended)
Webcam for HDFaces
Microphone and speakers (USB headset recommended)**
Mobile device iPhone 4S or later
iPad 2 or later

** Note: Most devices have built-in speakers, but you will get better audio quality while connected via VoIP if you use a headset. You can also use your phone to dial in and connect to audio.

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Related

System Requirements for Organizers

Organizer Quick Start

How to log in

Test Your Network Settings (Windows)

Join a Test Session