HELP FILE

System Requirements for Attendees

You can easily attend a session from anywhere, anytime using a compatible computer or mobile device!

Note: If you are an organizer attempting to host a session, see the System Requirements for Organizers.

Join by downloading on Windows or Mac

To get the most out of GoToMeeting, you can download and install the full-featured desktop software on your Windows and Mac computer. Learn more.

You can also check your system's compatibility automatically on our "Get Ready for your First Meeting" page.

Downloading the desktop app is available on paid plans only. Learn more.

Operating system Windows 7 – Windows 10
Mac OS X 10.9 (Mavericks) - 10.13 (High Sierra)
Internet connection 1 Mbps or better (broadband recommended)
Software GoToMeeting desktop app
JavaScript enabled
Hardware 2GB or more of RAM
Microphone and speakers (USB headset recommended**)
Webcam (to use HDFaces)
Note: When you click the Download button below, you will be launched into a test session.

Windows


Mac

Join from a web browser (no download required)

Using the GoToMeeting Web App, you can join meetings entirely within your web browser (rather than installing and using the GoToMeeting desktop app). Learn more.

Note: In order for attendees to join sessions using the Web App, the session organizer must have it enabled in their account settings.

Operating system Windows
Mac
Linux / Ubuntu
Google Chrome OS (Chromebook)
Web Browser Google Chrome v34 or later *
Mozilla Firefox v34 or later
Internet Explorer v9 or later
Apple Safari v6 or later
* Many features are only available when running Google Chrome, including hosting meetings, sharing webcams, and sharing screens. See Compare Join Methods for more details.
Internet connection 1 Mbps or better (broadband recommended)
3G connection or better (WiFi recommended for VoIP audio) for Chromebooks
Software GoToMeeting Pro Screensharing extension for Google Chrome (if Presenter)
Hardware Microphone and speakers (headset recommended**)
Webcam (to use HDFaces)

** Note: Most devices have built-in speakers, but you will get much better audio quality while using VoIP if you use a headset. You can also use your phone to dial in to the audio connection.

Join from iOS

You can use the GoToMeeting app for iOS to join meetings from anywhere! If you are an organizer, you can also use the app to schedule, manage and start meetings. Learn more.

Operating system iOS 9 or later
Device iPhone 4s or later
iPad 2 or later
Internet connection 3G connection or better (WiFi recommended for VoIP audio)
Software Free GoToMeeting App from the App Store
Hardware Microphone and speakers (headset recommended**)

Join from Android

Download the GoToMeeting app for Android to schedule, start and join meetings from anywhere. Learn more.

Operating system Android 4.4 (Kit Kat) or later
Note: Some features offered on the Android app are only available for Android 5.0 (Lollipop).
Internet connection 3G connection or better (WiFi recommended for VoIP audio)
Software Free GoToMeeting App from the Google Play Store
Hardware Microphone and speakers (headset recommended**)

Join from Windows Phone

The GoToMeeting app for Windows Phone allows you to join, host and schedule meetings on the go. Learn more.

Operating system Windows Phone 8 or later
Windows 8 RT or later
Internet connection 1 Mbps or better (broadband recommended) for computers
3G connection or better (WiFi recommended for VoIP audio) for mobile devices
Software Free GoToMeeting App from the Windows Store
Hardware Microphone and speakers (headset recommended**)

** Note: Most devices have built-in speakers, but you will get much better audio quality while using VoIP if you use a headset. You can also use your phone to dial in to the audio connection.

Related

System Requirements for Organizers

Organizer Quick Start

How to log in

Test Your Network Settings (Windows)

Join a Test Session