HELP FILE

Install via MSI (Windows)

Domain administrators can automatically install GoToMeeting on multiple computers using the GoToMeeting MSI. This is a very convenient way for administrators of a network domain to deploy and install the GoToMeeting desktop app to thousands of users or computers throughout the network.

To deploy GoToMeeting to multiple computers, domain administrators can create a group policy object (GPO) and link it to the network using the domain controller (Windows Server).

Organizers may have multiple versions of GoToMeeting installed on their computer, but the active version is set by the LogMeIn server (and may vary by account). To run sessions using the version installed by the MSI, organizers' accounts must have the same version set on the server.

On a Mac? You can install via DMG.

Note: Installing via MSI is an advanced feature that requires administrator-level permissions on the target computer(s). Once GoToMeeting has been installed by a domain administrator, by default the automatic upgrades feature will be used to get updated versions as they are released and remove older ones (i.e., it is not necessary to install subsequent version updates via MSI). Each organizer can change this setting if desired, unless the domain controller applies a GPO preventing it from being modified. Using SCCM or another tool to install the MSI on the SYSTEM Level does not allow for the setting flags to be modified.

Downloading the desktop app is available on paid plans only. Learn more.

Download the single-build MSI

The detailed MSI Installation Guide will also be included in the .ZIP file.

NOTE: If you do not have sufficient permissions to install the software onto your computer and instead need the assistance of an IT Administrator to do so, then your IT Admin should ensure that you are also running the latest version of the GoTo Opener. See What is the Multi-User Launcher/Opener MSI? to learn more.

GoToMeeting desktop app Windows 7 or later
Version v8.16.0, b7881 (latest build!) Install MSI
Version v8.12.1, b7882 (minimum build) Install MSI

Download the installer for Xen Environments

You can use the Install Manager & Client Setup Wizards to install GoToMeeting on a Xen environment. Detailed instructions will be included in the installation package.

Note: Audio and recording features are supported with GoToMeeting installed in XenDesktop environments, but they are not supported in XenApp environments.

Do I need the MSI to install GoToMeeting?

No – in most cases, it is not at all necessary for you to install via MSI. The GoToMeeting desktop app does not require administrative rights in order to be installed, so you should be able to easily download and install it on your own computer.

We simply provide the MSI file as a convenient way for IT Admins to distribute GoToMeeting to the computers in a network domain. In addition, organizers who experience difficulties installing via the regular EXE file may have better success using the MSI.

Do I need the MSI to update my software?

No – it takes care of itself! Once you install the GoToMeeting desktop app on a computer, it will automatically update itself (without needing to re-install with MSI). By default, the desktop app is set to perform silent updates while the user is not in a session.

If you do not want proactive updates to be used or older versions to be removed, you can disable automatic updates. See Use Automatic Updates to learn more!

Related

Install via DMG (Mac)

Xen Admin Guide

How to Create a Transform File for the GoToMeeting MSI

How to Install GoToMeeting with Group Policy

Install on Windows

Install on Mac