Official GoToAssist Remote Support v4 Help - GoToAssist Remote Support

Upcoming Changes for Our IP Addresses

If you are an admin whose firewall is configured to allowlist by IP addresses, you must allow additional IP addresses by April 30, 2021 in order to ensure uninterrupted service for GoToAssist Remote Support v4.

Learn more about these changes View firewall configuration info

See related products

Type your question here, or browse topics below to view answers or reach a support agent.

Popular topics:

GoToAssist Expert for Windows GoToAssist Expert for Mac GoToAssist Customer Standalone for Windows

Get Started

Learn the basics of installing and setting up GoToAssist

Articles

User Guides & Resources

Free Live Training Explore First-Time User Resources Agent Quick Start Guide for Windows Agent Quick Start Guide for Mac

Explore Features

Learn more about in-session features and tools you can use

Articles

User Guides

GoToAssist Salesforce Integration Guide Customer User Guide for Windows Customer User Guide for Mac

View Account & Billing

Learn about user plan details, billing, and the Admin Center

Articles

Resources

Allowlisting and Firewall Configuration SAML Signing Certificate W-9 Form

Resources

Sign In Community Videos Free Training

Articles

User Guides & Resources

Free Live Training Explore First-Time User Resources Agent Quick Start Guide for Windows Agent Quick Start Guide for Mac

Articles

User Guides

GoToAssist Salesforce Integration Guide Customer User Guide for Windows Customer User Guide for Mac

Articles

Resources

Allowlisting and Firewall Configuration SAML Signing Certificate W-9 Form

Not what you were looking for?Browse all products

Rate
your
Experience