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  • Overview

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    GoToAssist Technician Quick Start  (03:45)

    Learn about the GoToAssist Remote Support options.

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  • Installation
  • Set Up Unattended Support

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    GoToAssist Remote Support Unattended Support  (01:38)

    Setting up an unattended computer with GoToAssist.

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  • Use the Dashboard
  • Set Up Salesforce Integration

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User Guides & Resources

Free Live Training Explore First-Time User Resources Agent Quick Start Guide for Windows Agent Quick Start Guide for Mac
  • Host Sessions

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    GoToAssist Remote Support Attended Support  (01:40)

    Learn to use Attended Support with GoToAssist Remote Support.

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  • Join Sessions

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    GoToAssist Remote Support Customer Quick Start  (04:22)

    Getting started with GoToAssist as a customer.

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  • Host Unattended Sessions
  • Use In-Session Tools
  • Use the Mobile Apps
  • Use GoToAssist Seeit

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    GoToAssist Remote Support SeeIt  (03:52)

    Learn about GoToAssist and "SeeIt" in action.

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  • FAQs & Troubleshooting

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User Guides

GoToAssist Salesforce Integration Guide Customer User Guide for Windows Customer User Guide for Mac
  • My Account

    • Videos

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    GoToAssist Remote Support Two Factor Authentication  (01:30)

    Learn about using two-factor authentication with GoToAssist Remote Support.

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  • Admin Center

    • Videos

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    LogMeIn Administration Center - Add Users  (02:43)

    Invite software users and create settings templates

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  • Billing Center

    • Videos

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    Billing Center - Managing Subscription and Billing  (02:56)

    Billing Center - Managing Subscription and Billing

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  • Subscription Plan
  • Enterprise Sign-In
  • Active Directory Connector

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Resources

Whitelisting and Firewall Configuration SAML Signing Certificate W-9 Form

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