Save and Share HelpAlert Preferences
Representatives can configure and save their HelpAlert Preferences so that they can share these settings with other representatives that log in to HelpAlert to host support sessions.
Note: The ability to save HelpAlert Preferences as a configuration file is a setting that must be enabled by a company or team manager. See Change Representative Settings for more information.
Once your desired HelpAlert Preferences are configured, you can save and distribute your settings as follows:
Save HelpAlert Preferences
Share the HelpAlert configuration file
Once you have saved your HelpAlert Preferences within the configuration file, you can share it with other representatives as follows:
Article last updated: 27 September, 2022