HELP FILE

Concurrent Usage Report

The Concurrent Usage Report provides details on concurrent usage for both concurrent licenses and named account user licenses.

Concurrent Usage Summary

• Company Name: The name of the Company
  
• Logins in Report Period: Number of HelpAlert logins during the date range
  
• Max Logins Used Concurrently: Maximum number of HelpAlert logins used simultaneously
  
• Date and Time of Max Concurrent Logins: Date and time when the maximum amount of simultaneously used HelpAlert logins was reached
  
• Average Peak Logins: Average number of HelpAlert logins during highest use
  

Concurrent Usage Details

• Team/Portal: The teams or portals for which the report was run
  
• Logins in Report Period: Number of HelpAlert logins during the date range
  
• Max Logins Used Concurrently: Maximum number of HelpAlert logins used simultaneously
  
• Date and Time of Max Concurrently Logins: Date and time when the maximum amount of simultaneously used HelpAlert logins was reached
  
• Average Peak Logins: Average number of HelpAlert logins during highest use