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When connecting Files for LogMeIn through the Client I get an error message. What can I do?

    You can either reboot the host or reinstall the host software.

    Symptom

    When trying to connect to LogMeIn Files on the Client, you receive the following error:

    {drive letter}:\ is unavailable. If the location is on this PC, make sure that the device or drive is connected or the disc is inserted, then try again. If the location is on a network, make sure that you're connected to the network or Internet, then try again. If the location still can't be found, it might have been moved or deleted.

    Resolution one: Reboot the host

    Reboot the computer that has the Client software installed.

    Resolution two: Perform a simple reinstall

    1. Uninstall the Client on your PC.
    2. Reboot the PC.
    3. Install a fresh version of the host using a link from here.
    Article last updated: 27 September, 2022