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When connecting Files for LogMeIn through the Client I get an error message. What can I do?

You can either reboot the host or reinstall the host software.

Symptom

When trying to connect to LogMeIn Files on the Client, you receive the following error:

{drive letter}:\ is unavailable. If the location is on this PC, make sure that the device or drive is connected or the disc is inserted, then try again. If the location is on a network, make sure that you're connected to the network or Internet, then try again. If the location still can't be found, it might have been moved or deleted.

Resolution one: Reboot the host

Reboot the computer that has the Client software installed.

Resolution two: Perform a simple reinstall

  1. Uninstall the Client on your PC.
  2. Reboot the PC.
  3. Install a fresh version of the host using a link from here.
Article last updated: 27 September, 2022