HELP FILE

Viewing a Host Computer Desktop without Taking Control

    Use the Monitor Host Screen feature to gain view-only access to a host computer's screen.

    Remember: A former Plus or Premier subscription, or a current Base module subscription is required to use this feature.

    Windows only Available on Windows hosts only.

    Fastpath: Connect to a Windows computer and go to Computer Management > Monitor Host Screen
    Remember: Once connected, you must be in Detailed Mode (Dashboard) to see remote management options.
    Article last updated: 27 September, 2022