HELP FILE
Troubleshooting Wake On LAN on a Mac
Here are some steps you can take to troubleshoot issues when trying to wake a Mac.
Minimum Requirements
- The computer you are trying to wake up must be on a wired connection (not on WiFi)
- A second Host computer must be switched on and in the same network in order to send the wake request
Hardware Requirements
First, confirm that you meet the hardware requirements for using Wake on LAN:
- Confirm that the computer is on a wired network (not WiFi). Wake On LAN is not supported for Mac hosts on a wireless network.
- Make sure the host is in Stand-by, sleep, or hibernation (ACPI specification S3 or S4) mode.
- You cannot wake a Mac that is powered off.
Adjust the Power Management settings in a System Configuration file
Check the Power Management settings on the Mac you want to wake up.
Adjust the Power Management settings in Terminal
Further Resources and Information
Make sure the host is in Stand-by, sleep, or hibernation (ACPI specification S3 or S4). You cannot wake a Mac that is powered off.
ACPI (Advanced Configuration and Power Interface) standards:
- S0 – System is fully powered on
- S1 – Power on Suspend(POS): Power to the CPU and RAM is maintained.
- S2 – CPU powered off.
- S3 – Standby, Sleep or Suspend: RAM still has power
- S4 – Hibernation: Memory is saved to the hard drive and the system is powered down.
- S5 – Shut Down: The power supply still supplies power to the power button.
For additional information, visit the Apple support site.