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Troubleshooting Application Updates

How to deal with common issues related to Application Updates.

Common Error Messages

Error Message Resolution
Unable to download the Application Updater. A third-party software or firewall is blocking the installation. See Central and Firewalls
Unable to extract the Application Updater. A third-party software or firewall is blocking the installation. See Central and Firewalls

Disabling the Application Updater

  1. In Central, go to Updates > Applications.
  2. Select the host computers you want to update.
  3. Click Change Settings.

    Result: The Change Settings menu is displayed.

  4. Select Disabled.
  5. Click Apply updates.
Article last updated: 21 November, 2022