HELP FILE

Troubleshooting Application Updates

How to deal with common issues related to Application Updates.

Common Error Messages

Error Message Resolution
Unable to download the Application Updater. A third-party software or firewall is blocking the installation. See LogMeIn and Firewalls
Unable to extract the Application Updater. A third-party software or firewall is blocking the installation. See LogMeIn and Firewalls

Disabling the Application Updater

  1. In LogMeIn Central, go to Updates > Applications.
  2. Select the host computers you want to update.
  3. Click Change Settings. The Change Settings menu is displayed.
  4. Select Disabled.
  5. Click Apply updates.