HELP FILE

Remote Sound

    Use the Remote Sound feature to listen to sounds played on the host computer while you are at the client.

    Important: This feature is only available for Pro, former Central Plus and Premier subscribers, and current Central Base plan subscribers. It is not available for Central Basic subscribers.
    Note: Remote sound is currently not supported on Mac hosts running on M1 or M2 processors.

    Can't access this feature? If the host was installed by an administrator or via an Installation Link from Central, your administrator may have restricted your access to this feature. Contact your administrator for more information.

    Mute

    To mute remote sound during remote control, click the loudspeaker icon on the Remote Control toolbar.

    Adjust the volume

    To adjust the volume during remote control, drag your mouse across the volume bars on the Remote Control toolbar.

    Change sound quality

    To change sound quality during remote control, click Options > Sound on the Remote Control toolbar and adjust the Quality slide bar.

    Article last updated: 18 November, 2022