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Background Access

Background Access allows you to access Windows computers and perform maintenance tasks from a user-friendly interface without needing to remote into the computer or interrupting the end-user.

Who can use this feature? The Remote Management feature is available for the following:
Basic/Plus/Premier Subscription Modular Subscription
  • Plus
  • Premier
  • Security
You must have the Allow full Remote Control permission enabled to use this feature.
To access remote management features:
  • From the website, go to the Computers page and click the Dashboard link.
  • From the Central Client, go to the Main Menu. Once connected, click Show Detailed Mode.
Remember: Once connected, you must be in Detailed Mode (Dashboard) to see remote management options.
Article last updated: 25 April, 2023