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Background Access

    Background Access allows you to access Windows computers and perform maintenance tasks from a user-friendly interface without needing to remote into the computer or interrupting the end-user.

    Who can use this feature? The Remote Management feature is available for the following:
    Basic/Plus/Premier Subscription Modular Subscription
    • Plus
    • Premier
    • Security
    To access remote management features:
    • From the website, go to the Computers page and click the Dashboard link.
    • From the Central Client, go to the Main Menu. Once connected, click Show Detailed Mode.
    Remember: Once connected, you must be in Detailed Mode (Dashboard) to see remote management options.
    Article last updated: 27 September, 2022