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Invalid codes with two-step verification? What can you do?

Incorrect time settings on your mobile device are a common cause of invalid two-step verification security codes.

To fix this, you must synchronize time settings on your device:

  • On your device, choose automatic date and time.
  • If this does not resolve the problem, you may want to receive your two-step verification codes via email.

Google Authenticator for Android users can also try the following:

  1. Run the app
  2. Tap the ... menu dots and choose Settings
  3. Tap Time correction for codes.
  4. Tap Sync now.
Article last updated: 3 October, 2022