HELP FILE

How to Remove Devices from the Devices List

You can remove devices from the Devices list.

  1. In LogMeIn Central, go to the Configuration > Devices menu.
  2. Click Remove from list next to the device.
    Important: This action does not change a user's access rights. To prevent a user from accessing your computers, change their access rights under Users > Manage > edit permissions > Group/Computer Permission.
  3. When prompted to confirm removal of the device, select Wipe all credentials on device to clear any user names and passwords saved on the device. This helps prevents unauthorized access to your computers.
  4. Click OK. The device is removed from the list.
I removed a device from the list, but it keeps appearing! Even if you remove a device from the list, it reappears when a user successfully uses it to access one of your computers.
Remember: To prevent a user from accessing your computers, change their access rights under Users.