How to Manage Incoming Alerts on a Phone or Tablet

Use the Alert Viewer to view and acknowledge triggered alerts.

Who can use this feature? The Alerts feature is available for the following:

Basic/Plus/Premier Subscription Modular Subscription User Permissions
  • Premier
  • Automation
  • Insight
  • Alert Management

Important: To manage alerts with the LogMeIn app, you must enable the Alert Viewer in the settings. Tap to bring up the settings screen and select Enable Alert Viewer.
Note: When unacknowledged alerts are present, the Alert Viewer is enabled by default.
  1. Open the LogMeIn app.
  2. Tap or swipe left to access the Alert Viewer.

    The latest 100 alerts are shown. You can show up to 200 at a time.

  3. Tap an alert to see its details.

    For each alert, you can perform the following actions:

    Option Description
    Remote control the computer that triggered the alert.
    Start the File Manager for the computer that triggered the alert.
    Acknowledge the alert.