HELP FILE

How to Clear Saved Host Credentials from a Device

    You can remotely delete all saved host login credentials from a mobile device.

    1. In Central, go to the Configuration > Devices menu.
    2. Click Wipe Credentials next to the device.
    3. Click OK.

      Result: The server-side key used to encrypt credentials on the client is deleted. The change is applied immediately, even if the client is offline.

    Results: Any user connecting from the device to a host computer will be prompted to enter a host user name and password.
    Important: The user who is currently logged in will not be logged out, but they will be unable to start sessions to your hosts without logging in again.
    Article last updated: 27 September, 2022