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How iPads and iPhones are Added to the Devices List

Devices are added automatically to the Configuration > Devices page when they first access one of your computers from a supported mobile device.

  • You cannot add devices using a PC or Mac; the procedure must be initiated on an iOS device
  • The individual using the device must be a user of your account with access rights to at least one computer in your account
Tip: Users with their own personal profile must ensure they are using their profile under your account.
Article last updated: 27 September, 2022