HELP FILE

How iPads and iPhones are Added to the Devices List

    Devices are added automatically to the Configuration > Devices page when they first access one of your computers from a supported mobile device.
    • You cannot add devices using a PC or Mac; the procedure must be initiated on an iOS device
    • The individual using the device must be a user of your account with access rights to at least one computer in your account
    Tip: Users with their own personal profile must ensure they are using their profile under your account.