How do I resolve 'Terminal Server Display is Inactive' when I try to Remote Control?
You may experience this issue when using Microsoft Remote Desktop with the host.
To resolve this issue, reboot the host computer. If this does not work, reinstall the host while physically sitting at the host computer.
Tip: You may see this message when the computer is set to lock itself after a certain period of inactivity. You can prevent this by running LogMeIn Central as a system service, which is an option you select directly before clicking Launch Remote Control.