HELP FILE

How do I resolve "Error Code: 2" when starting the Client?

    Symptom

    When starting the Client, you receive this error: The system cannot find the file specified. Error code: 2.

    Cause

    The Client is unable to read certain connection settings used by the computer's web browser.

    Action/Workaround

    Ensure Internet Explorer is not running in Offline Mode.

    1. Launch Internet Explorer and open the File menu by pressing the Alt Key + F.
    2. Make sure Work Offline is not selected in the File menu.
    3. Restart the Client.