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Disconnect Existing Remote Control Sessions from the Same User (Host Preferences)

Set the host to allow a new remote control connection from the Windows user who is already in session. The second remote control connection by the same Windows user will disconnect the existing session.

Before you begin:

Host Preference Packages can only be applied to Windows hosts.

Who can use this feature? The Host Preference Packages feature is available to any Account Holder of a LogMeIn Central Base account. For those Account Holders who have not switched over to a Base plan yet, a LogMeIn CentralPremier or Plus subscription is required. Users of such accounts also need the Configuration Management permission.

Host Preference Packages allow you to define and deploy preferences and security settings to Windows hosts in your LogMeIn Central account.
  1. Create a Host Preference Package, as follows:
    1. In LogMeIn Central, go to the Configuration > Host Preferences page.
    2. Click Add Package.

      Result: The New Host Preference Package page is displayed.

    3. Name your new Host Preference Package.
    4. Click Save.
  2. Under Category, select Advanced.
  3. Under Remote control select Disconnect existing remote control session from the same user.
  4. Continue to add settings to the Host Preference Package. When ready, click Finish and Save.
  5. Assign the Host Preference Package to computers or groups, as follows:
    1. In LogMeIn Central, go to the Configuration > Host Preferences page.
    2. Click Edit or Click here to assign next to the Host Preference Package you want to assign.
    3. Choose computers and groups using the left and right arrows.
    4. Click Save.
Article last updated: 27 September, 2022