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Deploy Security Preferences for Remote Control (Host Preferences)

Deploy settings that help secure the remote control experience.

Before you begin:

Host Preference Packages can only be applied to Windows hosts.

Who can use this feature? The Host Preference Packages feature is available to any Account Holder of a Central Base account. For those Account Holders who have not switched over to a Base plan yet, a Central Premier or Plus subscription is required. Users of such accounts also need the Configuration Management permission.

Host Preference Packages allow you to define and deploy preferences and security settings to Windows hosts in your Central account.
  1. Create a Host Preference Package, as follows:
    1. In Central, go to the Configuration > Host Preferences page.
    2. Click Add Package.

      Result: The New Host Preference Package page is displayed.

    3. Name your new Host Preference Package.
    4. Click Save.
  2. Under Category, select Remote Control.
  3. Under Security you have the following options:
    Option Description
    Disable host keyboard and mouse Prevent anyone at the host from using the mouse or keyboard during remote control. Only the client user will be able to input data.
    Blank the host's monitor
    Prevent anyone at the host from seeing your work during remote control. Anyone at the host device will see a blank screen on the physical monitor while the remote session is active.
    Note: Once you have enabled this feature and started a remote session, you will be prompted to install a DPMS (Display Power Management Services) driver. Not all monitors, video cards, motherboards, or BIOS support DPMS. Check with your hardware vendor if you experience problems with the DPMS driver.
    Important: From a host preference package, you can forcefully enable screen blanking, but you can not forcefully disable it.
    Lock when connection has been lost Force the host's operating system to lock when the client disconnects during remote control.
    Lock when connection has been timed out Force the host's operating system to lock when the client times out during remote control.
    Always lock the host after remote control Force the host's operating system to always lock when a remote control session is terminated.
    Allow one-click login to desktop Make it easier to unlock a host when connecting via remote control. The host will prompt you to send your saved Windows credentials with a single click. Clear this option to force anyone accessing the host to manually authenticate by entering a valid username and password.
    Local keyboard & mouse takes precedence over remote Select this option if you want all keyboard and mouse actions on the client device to be processed before actions on the host. That is, the actions of the person running the remote control session will be processed before the actions of the person sitting at the computer being controlled.
    Disable Drag & Drop during Remote Control Prevent users from dragging and dropping files between host and client.
  4. Continue to add settings to the Host Preference Package. When ready, click Finish and Save.
  5. Assign the Host Preference Package to computers or groups, as follows:
    1. In Central, go to the Configuration > Host Preferences page.
    2. Click Edit or Click here to assign next to the Host Preference Package you want to assign.
    3. Choose computers and groups using the left and right arrows.
    4. Click Save.
Article last updated: 27 September, 2022