Becoming a Central Expert
Once you feel comfortable using Central and getting started, it’s time to find out how to use Central’s features. The following are some in-depth resources you can explore on your own time.
- Central’s Features, Benefits, Use Cases - A detailed overview of key features of Central, what these features provide you as a customer, and in what situation these features would be used
- Administrator training - This training is targeted to Central admins who want to know more about how to implement and scale their Central account. The training reviews the key steps, features, and master classes to help admins successfully implement Central across their organization.
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- Master Classes and Webinars - Unique insight into specific topics, whether the focus is on a particular feature of Central or general tips and tricks. You can view a complete list of existing recordings which cover most features from basic to advanced via our Master Class Library. Some of our most popular classes were:
Webinars can be found on our Resource Center, and are constantly being updated. Here are a few of our most popular Webinars:
- Customer-Spotlight Webinar: Don’t Take it From Us - a unique look into the background of an IT consultant, and how they use Central to benefit their business.
- Top 10 Tips for Scaling your IT Infrastructure - learn best practices for scaling your IT Infrastructure to meet the growing and changing needs of your organization.
- Uncovering the Harsh Realities of Endpoint Management - discover how endpoint management has evolved and why having a comprehensive endpoint management solution is no longer a nice-to-have but rather an absolute necessity.
Feature Snapshot PDFs:for some of our more detailed features of central, these Snapshot PDFs explore this advanced functionality and how to use it, in addition to helpful tips and tricks to get you ahead
- Host Preference Packages
- Antivirus Management
- Computer Audit and Inventory
- Patch Management
- Executive Reporting
- Third-Party Application Updates
Feature Demos and Videos - each of these videos intends to explore a different piece of functionality within Central, whether they exist in Base or one of the Modules. Explore the following for quick, helpful insight on each:
- Security Module
- Automation Module
- Insight Module