HELP FILE
Background Access gives you the ability to access computers and perform maintenance to the host computer without interruption to the background access feature
- A customer using Background Access can access the system and certain functions without disrupting a user within a remote session (you cannot remote control using background access)
These functions include:
- Opening a file manager session
- Transferring software over to the client computer without having to use the remote control feature
- Accessing the computer’s dashboard and monitor services
- Running processes
Products with Background Access:
- Pro
- Central Plus
- Central Premier
How to access Background Access:
1- From the dashboard:
2- Select "Computer Management" on the left hand side toolbar:
3- Choose the option you would like
