HELP FILE

Application Updates are not deploying. What can I do?

    The host can't install applications using the Application Updater.

    Cause

    The host's security software is blocking the Application Updater, also referred to as Kaspersky Software Update (KSU). KSU is responsible for automatically update Kaspersky Endpoint Security for Business (KES) and other outdated software.

    Resolution

    In the host's security software, allowlist the following:

    • http://dm.kaspersky-labs.com
    • *.geo.kaspersky.com
    • https://ksn-crypto-stat-geo.kaspersky-labs.com
    • https://ksn-stat-install.kaspersky-labs.com
    Tip: Where applicable, use wildcards when allowlisting URLs.