Access Control for Mobile Devices
Use LogMeIn Central to see who is using specific iPads or iPhones to access your host computers.
What can you do?
LogMeIn Central users with User management permission can do the following on the page:
- View a list of iOS devices used to access computers in your account
- View a list of users who accessed your computers with a given mobile device
- Check the properties of the devices used to access your computers
- Handle lost or stolen devices by remotely wiping stored credentials
Requirements
- You must have Enable Central and User management permissions
- People accessing your computers must be using the iOS app
How iPads and iPhones are Added to the Devices List
Devices are added automatically to the page when they first access one of your computers from a supported mobile device.
- You cannot add devices using a PC or Mac; the procedure must be initiated on an iOS device
- The individual using the device must be a user of your account with access rights to at least one computer in your account
Tip: Users with their own personal profile must ensure they are using their profile under your account.
How to Clear Saved Host Credentials from a Device
You can remotely delete all saved host login credentials from a mobile device.
- Click Wipe Credentials
next to the device.
Results: Any user connecting from the device to a host computer will be prompted to enter a host user name and password.
Important: The user who is currently logged in will not be logged out, but they will be unable to start sessions to your hosts without logging in again.
How to Remove Devices from the Devices List
You can remove devices from the Devices list.
- Click Remove from list
next to the device.
Important: This action does not change a user's access rights. To prevent a user from accessing your computers, change their access rights under .
What to do next:
I removed a device from the list, but it keeps appearing! Even if you remove a device from the list, it reappears when a user successfully uses it to access one of your computers.
Remember: To prevent a user from accessing your computers, change their access rights under Users.
How to View Device Users and Properties
You can view the list of host users who accessed your computers with a given mobile device and check the device's properties.
- In LogMeIn Central, go to the menu.
- Choose what information you want to see:
- To view the list of host users who accessed your hosts with a mobile device, click View list of Users
next to the mobile device. - To view the name, type, and basic technical information about a device, click Properties
next to the mobile device.
- To view the list of host users who accessed your hosts with a mobile device, click View list of Users
- Click OK to close the dialog.
What to do next:
Remember: To prevent a user from accessing your computers, change their access rights under Users.