product icon

About the API and API Key

The API Key page generates a pre-shared key (PSK) for using the Central API. You have to be logged in as a Master Account Holder to see this information.

Remember: You need a Central subscription (paid or trial).
Important: You must authenticate each action you call with your CompanyID + PSK pair.

From the Configuration > API tab, click Generate to create a pre-shared key. Copy this key and use it for API functions. For more information, visit

Note: Due to the nature of API integration and the fact that it is almost always custom in nature, GoTo Support cannot provide assistance in writing or debugging customer code. If you are new to API programming, there are tutorials available on the internet that help you understand and reproduce the examples given on this website. To find out more about API programming, visit
Article last updated: 21 November, 2022