Sorry! Opener has stopped

We cannot create a folder for the Opener on your computer. This is due to lack of disk space or permissions.

Move the Opener file and join a session

1. Open Windows Explorer and navigate to your default Downloads folder. Unless customized this folder is typically titled Downloads.

2. Create a new folder inside the download folder.

3. Locate and copy the Opener.exe file (for example, GoToMeeting Opener.exe or GoToAssist Opener.exe) from your Downloads folder into the new folder.

4. Double-click the .exe file in the new folder to join your session.

Note: This process may have to be repeated with future product releases.