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GoToTraining Customer Support

    How can we help you?

    Download & Test

    Check your system's compatibility, install the GoToTraining software and join a test session.

    Get started

    Audio

    Learn about our integrated audio options and find solutions to common audio issues.

    View FAQs

    Schedule Trainings

    Learn how to schedule and manage your upcoming trainings from different devices.

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    Share & Manage Trainings

    Once you've scheduled and set up your training, you can invite attendees, edit details, and manage registration.

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    Recording

    Find information on how to record a session and share the recording file with others.

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    Activities & Breakouts

    Using activities during your trainings gives you an interactive way to engage your attendees.

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    Mobile Device Support

    Download the mobile apps to host or join sessions while you're on the go.

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    Generate Reports

    Learn how to run various reports and view session details from your past trainings.

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    Account & Billing

    Learn about changing plans, managing users, changing account settings, and accessing billing preferences.

    View FAQs
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    Top Videos

    5:12

    GoToTraining Attendee Quick Start

    Joining a GoToTraining session as an attendee.

    4:40

    GoToTraining Organizer Quick Start

    Quickly get started with GoToTraining as an organizer.

    4:4

    GoToTraining Web App

    Use the GoToTraining Web App for your trainings.

    Browse all Videos

    Other help topics

    GoToTraining Control Panel overview

    Learn how to use drawing tools, shared keyboard/mouse control and multi-monitor screen sharing.

    Learn more

    Switch audio modes in session

    You can switch the audio mode you use to connect to the training while the event is in progress.

    View FAQs

    Manage users in the Admin Center

    Add and manage the users on your account, set up product defaults and configure user settings.

    Learn more

    Download guides & resources

    This page is your resource center for downloadable materials and user guides.

    Browse guides

    Not a GoToTraining Customer? Try GoToTraining free for 30 days!