GoToTraining Customer Support

    How can we help you?

    Audio

    Learn about our integrated audio options and find solutions to common audio issues.

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    Schedule Trainings

    Learn how to schedule and manage your upcoming trainings from different devices.

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    Share & Manage Trainings

    Once you've scheduled and set up your training, you can invite attendees, edit details, and manage registration.

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    Recording

    Find information on how to record a session and share the recording file with others.

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    Activities & Breakouts

    Using activities during your trainings gives you an interactive way to engage your attendees.

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    Mobile Device Support

    Download the mobile apps to host or join sessions while you're on the go.

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    Generate Reports

    Learn how to run various reports and view session details from your past trainings.

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    Account & Billing

    Learn more about the Billing Center, changing plans, and how to manage your billing contact info.

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    System Requirements

    Check to see if your operating system meets our minimum requirements.

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    Top Videos

    5:12

    GoToTraining Attendee Quick Start

    Joining a GoToTraining session as an attendee.

    4:40

    GoToTraining Organizer Quick Start

    Quickly get started with GoToTraining as an organizer.

    4:4

    GoToTraining Web App

    Use the GoToTraining Web App for your trainings.

    Browse all Videos

    Other help topics

    GoToTraining Control Panel overview

    Learn how to use drawing tools, shared keyboard/mouse control and multi-monitor screen sharing.

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    Switch audio modes in session

    You can switch the audio mode you use to connect to the training while the event is in progress.

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    Manage users in the Admin Center

    Add and manage the users on your account, set up product defaults and configure user settings.

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    GoToTraining Trainers Checklist (PDF)

    Learn about best practices for course design, sequencing, registration, materials, presentation decks, promotions, and follow-ups.

    Download

    GoToTraining Attendee Interface Slide (PPT)

    Familiarize your attendees with the GoToTraining attendee interface. Be sure to read the notes section for a click-by-click suggested script.

    Download and save

    GoToTraining Event Services (PDF)

    LogMeIn is proud to provide high-quality event services for GoToTraining.

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