HELP FILE

How to Set Session-end and Log-off Prompts

Set the Technician Console to ask you to confirm each time you end a customer session or log off from the Technician Console.

  1. In the Technician Console, select Options. The Options menu opens.
  2. You can set the following options:
    • Select Prompt Before Ending Session if you want to be asked to confirm each time you close a customer session
    • Select Prompt before Closing Console if you want to be asked to confirm each time you log off or close the Technician Console