The host may have been switched off or lost its connection to the Internet since you last refreshed your computer list. Check the following to make your host accessible:

• Make sure the host is powered on and can connect to the Internet.
• Make sure that the host software is running on the host. You will need access to the host to perform this action.
  • Open the LogMeIn Control Panel.
  • Check whether the host is Accessible in the top-left corner.
    • If it is Not accessible, switch the host on by clicking the power switch on the host interface.
      
    • If it is Enabled but offline, switch the host off and then back on by clicking the power button twice.