Allowlisting and GoTo
If you or your company uses a firewall to restrict network access to only specific websites or software, you will need to allowlist the domain names and IP ranges enlisted here.
We suggest you allow the GoTo URLs listed below to ensure that GoTo services are able to connect.
- *.logmein.com, *.logmein.eu - GoTo's main site
- *.logmeinusercontent.com and *.browse.logmeinusercontent.com - For files stored and shared using the Pro Files feature
- *.logmeinrescue.com, *.logmeinrescue.eu - Powers the Rescue service
- *.logmeinrescue-enterprise.com - Powers account-specific Rescue features (should only be allowlisted by enterprise accounts)
- *.logmein-gateway.com - Part of the Rescue service
- *.accounts.logme.in - Site allowing login to GoTo services
- *.hamachi.cc - Powers the Hamachi service
- *.internap.net - Powers updates to multiple GoTo products
- *.internapcdn.net - Powers updates to multiple GoTo products
- *.LogMeIn123.com, *.LogMeIn123.eu - Site used to connect to a Rescue technician
- *.123rescue.com - Site used to connect to a Rescue technician
- *.support.me - Site used to connect to a Rescue technician
- *.join.me - GoTo's screen sharing service
- * .logmeininc.com - GoTo's corporate website
- * .lastpass.com, *.lastpass.eu - GoTo's leading password management solution for personal and enterprise use
- authentication.logmeininc.com - GoTo's sign-in service
- Antivirus: lmi-antivirus-live.azureedge.net
- Application Updates: lmi-appupdates-live.azureedge.net
It is recommended to use wildcard rules whenever possible while allowlisting or blocking any GoTo services on your network as sub-domains of the domains listed above are included. Also, the client-to-host connection uses peer-to-peer connections, encrypted within a 256-bit AES tunnel.
Use of IP ranges instead of domain names for the firewall configuration is discouraged unless absolutely necessary because our IP ranges and those of our provider networks need to be periodically audited and modified, creating additional maintenance for your network. These changes are necessary to continue to provide the maximum performance for our GoTo products. Maintenance and failover events within our infrastructure may cause you to connect to servers within any of the ranges.
If your firewall includes a content or application data scanning filter, this may cause a block or latency, which would be indicated in the log files for the filter. To address this problem, verify that the domains or IP ranges will not be scanned or filtered by specifying exception domains or IP ranges. If your security policy requires you to specify explicit domain or IP ranges, then configure your firewall exceptions for outbound TCP ports 8200, 443, and 80 as well as UDP ports 8200 and 1853 for the GoTo domains or IP ranges, including those of our third-party provider networks.
We do not recommend explicit IP allowlisting of GoTo ranges. If URL allowlisting is not feasible, refer to the list of GoTo IP addresses.
GoTo IP Ranges
Third-party IP Ranges
You must also allowlist ranges for these third-party services:
For email invitations and correspondences from us and the GoTo software, we recommend allowing the following email domains through your email's spam and allowlist filters.
GoTo server / Data Center IP addresses for use in firewall configurations
The following IP ranges may be used by any GoTo product, so they should all be added to your allowlist. See below for additional GoTo product-specific ranges.
Equivalent specifications in 3 common formats
|Assigned Range by Block||Numeric IP Address Range||Netmask Notation||CIDR Notation|
|Block 1||220.127.116.11 – 18.104.22.168||22.214.171.124 255.255.240.0||126.96.36.199/20|
|Block 2||188.8.131.52 – 184.108.40.206||220.127.116.11 255.255.240.0||18.104.22.168/20|
|Block 3||22.214.171.124 – 126.96.36.199||188.8.131.52 255.255.224.0||184.108.40.206/19|
|Block 4||220.127.116.11 – 18.104.22.168||22.214.171.124 255.255.192.0||126.96.36.199/18|
|Block 5||188.8.131.52 – 184.108.40.206||220.127.116.11 255.255.252.0||18.104.22.168/22|
|Block 6||22.214.171.124 – 126.96.36.199||188.8.131.52 255.255.224.0||184.108.40.206/19|
|Block 7||220.127.116.11 – 18.104.22.168||22.214.171.124 255.255.224.0||126.96.36.199/19|
|Block 8||188.8.131.52 - 184.108.40.206||220.127.116.11 255.255.240.0||18.104.22.168/20|
|Block 9||22.214.171.124 – 126.96.36.199||188.8.131.52 255.255.248.0||184.108.40.206/21|
|Block 10||220.127.116.11 – 18.104.22.168||22.214.171.124 255.255.240.0||126.96.36.199/20|
|Block 11||188.8.131.52 – 184.108.40.206||220.127.116.11 255.255.252.0||18.104.22.168/22|
|Block 12||22.214.171.124 – 126.96.36.199||188.8.131.52 255.255.248.0||184.108.40.206/21|
|Block 13||220.127.116.11 – 18.104.22.168||22.214.171.124 255.255.252.0||126.96.36.199/22|
|Block 14||188.8.131.52 – 184.108.40.206||220.127.116.11 255.255.252.0||18.104.22.168/22|
|Block 15||22.214.171.124 – 126.96.36.199||188.8.131.52 255.255.252.0||184.108.40.206/22|
|Block 16||220.127.116.11 – 18.104.22.168||22.214.171.124 255.255.252.0||126.96.36.199/22|
|Block 17||188.8.131.52 – 184.108.40.206||220.127.116.11 255.255.252.0||18.104.22.168/22|
|Block 18||22.214.171.124 – 126.96.36.199||188.8.131.52 255.255.255.0||184.108.40.206/24|
|Block 19||220.127.116.11 – 18.104.22.168||22.214.171.124 255.255.254.0||126.96.36.199/23|
|Block 20||188.8.131.52 – 184.108.40.206||220.127.116.11 255.255.255.0||18.104.22.168/24|
|Block 21||22.214.171.124 – 126.96.36.199||188.8.131.52 255.255.255.0||184.108.40.206/24|
|Block 22||220.127.116.11 – 18.104.22.168||22.214.171.124 255.255.254.0||126.96.36.199/23|
|Block 23||188.8.131.52 – 184.108.40.206||220.127.116.11 255.255.254.0||18.104.22.168/23|
|Block 24||22.214.171.124 – 126.96.36.199||188.8.131.52 255.255.255.0||184.108.40.206/24|
|Block 25||220.127.116.11 – 18.104.22.168||22.214.171.124 255.255.254.0||126.96.36.199/23|
|Block 26||188.8.131.52 – 184.108.40.206||220.127.116.11 255.255.255.0||18.104.22.168/24|
|Block 27||22.214.171.124 – 126.96.36.199||188.8.131.52 255.255.255.0||184.108.40.206/24|
|Block 28||220.127.116.11 – 18.104.22.168||22.214.171.124 255.255.255.0||126.96.36.199/24|