HELP FILE

How to Change Your LogMeIn Account Password

Change the password you use to log in to LogMeIn.com.

No host connection is required to manage your LogMeIn Pro account details. The Internet and a browser is all you need.

Changing your password

  1. Go to www.LogMeIn Pro.com.
  2. Log in to your account using your LogMeIn Pro ID (email address) and password.

    Result: The Computers page is displayed.

  3. At the top of the page, click Settings and then Account Settings.

    Result: The Account Settings page is displayed.

  4. Next to your password, click change.

    Result: The Change password page is displayed.

  5. Complete the current password, new password, and Retype new password fields.

    Result: The Password Strength Meter will measure the strength of your new password.

  6. Click Save.
You are ready to use your new password the next time you log in to LogMeIn.com, join.me, or cubby.com.

Resetting a forgotten password

  1. Go to www.LogMeIn.com and click Log In in the navigation bar.

    Result: The Login window is displayed.

  2. Click Forgot your password?.
  3. Enter your LogMeIn ID (email address) and click Submit.

    Result: An email is sent to you with further instructions.

  4. Check your mailbox, and click the link in the email (or copy and paste it into your browser).
  5. Enter and confirm your new password.

    Result: The Password Strength Meter will measure the strength of your new password.

  6. Click Create new password.
You are ready to use your new password the next time you log in to www.LogMeIn.com.