How can I unlock my Extension?
If you have incorrectly entered in the Extension Pin 10 times, our system will lock that Extension. You may hear the following message:
" For your protection, phone access to this Extension has been locked due to invalid pin attempts. Please contact your account administrator to unlock this extension . "
At this time, our support team are the only ones who can unlock an Extension.
Please contact our support team for assistance with unlocking your extension.