Can my extensions have different greetings?

They sure can! To upload an extension greeting, go to Extensions and then select Edit on the extension you want to add the greeting to. Scroll down to the Greetings section to change the greetings on the selected extension.

Once you record a greeting to use in your Grasshopper account, it’ll be saved for future use on other extensions. This way, you can assign your main greeting to any extension, or record a new one that you can use on other extensions later.

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Note: If you started using Grasshopper before June 2011, your account may look different. Instead, please follow these steps:

  • Log into your account as an admin
  • Click on Settings
  • Click on Extensions tab
  • Go to Manage your Voicemail Greeting
  • Click on the department/ employee extension
  • Click Add to library
  • Enter Greeting Name
  • Browse your computer for an MP3 file
  • Click Add