product icon

Why do I get a GoTo Opener 12029 error?

Some users on Windows 7 and Windows 8 fail to connect when they try to open GoTo Opener from the pop-up window. This article gives guidance to solve the issue.

Follow the steps below if you get a 12029 error upon trying to launch GoTo Opener from the pop-up window, stating that connection with the server could not be established:
  1. When prompted in the GoTo Opener pop-up window, click Cancel.
  2. Click download & run GoToMyPC in the banner.
  3. Open GoTo Opener from the downloads folder directly.
Article last updated: 5 December, 2022