HELP FILE

Why did I lose my connection when I set up a remote printer?

    Before you begin setting up remote printing, make sure GoToMyPC starts automatically.

    1.

    1. In the system tray of your host PC, right-click the icon and select Preferences > Host.
    2. Under Start GoToMyPC, check Automatically.

    If your preference was set to start GoToMyPC manually and the printer you were setting up required a reboot, your connection will have been lost and the printer installation will have to be repeated. You must physically go to your host computer and reboot then do the following:

    1. Click Start > Control Panel > Devices and Printers.
    2. Right-click the printer you were enabling and select Remove Device.
    3. Restart the printer setup process.