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Why can't I find my printer manufacturer, printer or printer driver in the Printer Setup Wizard process?

Windows does not have all printer drivers pre-loaded in its database.

You must do the following:

  1. Download and install the printer driver yourself from the manufacturer's website,
  2. Select the Have Disk option in the Printer Setup Wizard when prompted for the manufacturer and printer.
Article last updated: 17 October, 2022