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Why am I unable to print to my Dell or Lexmark printer from my client computer?

It is recommended that you use the GoToMyPC Printer with Dell and Lexmark printers instead of a manually enabled printer. You may also need to change the data type for your printer to accept remote print jobs.

  1. Click Start > Control Panel > Devices and Printers.
  2. Right-click the Lexmark or Dell printer you plan to use and select Printer Properties.
  3. Select the Advanced tab and then click Print Processor.
  4. Select NT EMF 1.008 as your default data type.
  5. Click OK.
Note: Changing the default data type to NT EMF 1.008 should allow you to use the GoToMyPC Printer for remote printing, but it could impact your regular print projects. If you notice subtle differences in the color output or have problems with special print features, you will need to change the default data type back to LEMF.
Article last updated: 17 October, 2022