What's new in GoToMyPC?
Stay up to date on the latest features and updates for GoToMyPC.
Note: We often make new features and services available to only a subset of users so we can learn from user behavior and resolve issues. This means that sometimes different user experiences are available simultaneously, which helps us make our products better for all users. The content is ordered as follows:
What's new in the desktop app
What's new in the desktop app (2025.2.4278 - Client App) - March 4, 2025
- Introduced a feature that detects screen freezing issues during a session and recovers the session from the freeze.
What's new in the desktop app (2025.1.4266 - Client App) - January 29, 2025
- Introduced text alignment, stability and bug fixes.
What's new in the desktop app (2024.12.4240 - Client App) - December 17, 2024
- Introduced stability fixes for both Windows and macOS, that prevent screen freezes during a remote session.
What's new in the desktop app (2024.11.4230 - Client App) - November 27, 2024
- Introduced several stability fixes and quality improvements.
What's new in the desktop app (2024.10.4212 - Client App) - October 30, 2024
- We fixed an issue where the screen sharing plugin stopped working, making the host computer unavailable.
- Bug fixes and quality improvements.
What's new in the desktop app (2024.09.4154 - Client App) - September 12, 2024
- We fixed an issue where the Preferences menu was not launching on the host computer when the computer was running macOS 15 Sequoia.
- We fixed the Dekstop Shortcut creation dialog, as it could get stuck as ’in progress’, due to connection issues on macOS.
- We fixed the issue of the Antivirus module showing the incorrect information of being ’expired’.
What's new in the desktop app (2024.05.4066 - Client App) - June 12, 2024
- The dialog box that appears when the user reinstalls GoToMyPC, asking the user whether they want to re-register the host computer is now available for macOS too.
- We fixed an issue where the installation process for a new version would fail if an earlier version was already installed.
- We fixed an issue where the Antivirus status was shown as ‘expired’ when GoToMyPC was reinstalled.
- This release contains bug fixes and minor updates on the product’s appearance for an improved user experience.
What's new in the desktop app (2024.04.4033 - Client App) - April 25, 2024
- Fixed an issue when the Sessions Diagnostics window on macOS showed incorrect information on the available memory.
- Bug fixes and quality improvements.
What's new in the desktop app (2024.02.4000 - Client App) - February 23, 2024
- Fixed an issue when Fast User Switching was used on Windows, which resulted in GoToMyPC closing unexpectedly.
- Reduced the size of the installer package by 67% – it is now faster to download and upgrade to newer versions of GoToMyPC.
- Bug fixes and quality improvements.
What's new in the desktop app (2024.01.3990 - Client App) - January 31, 2024
- Fixed an issue where the GoToMyPC Remote Viewer on Mac computers did not close automatically at the end of a session.
- Fixed an issue that continuously restarted the GoTo Antivirus (g2avrs.exe) on Windows computers.
What's new in the web app
WBU (March 3.0) - March 27, 2025
- The AI chatbot providing customer support has been removed from the http://www.gotomypc.com site. Customers are still able to use the AI chatbot after signing in to their GoToMyPC account.
- Minor visual improvement added to the card payment page when purchasing a GoToMyPC plan.
WBU (March 2.0) - March 13, 2025
- Updated our database of countries and states for user accounts and billing purposes, ensuring a more streamlined experience for our users.
- Introduced quality improvements.
WBU (March 1.0) - March 4, 2025
- Updated our plan purchase process. Users can select the Renew my plan automatically for easy billing checkbox when confirming the purchase of a new plan. This makes the billing process easier and suitable for those who do not want to deal with billing when their plan expires.
- Introduced bug fixes and quality improvements.
WBU (February 1.0) - February 5, 2025
- Improved the subscription plan upgrade process to be more stable.
- Fixed an issue that incorrectly showed GoToMyPC’s AntiVirus modules as expired.
- Introduced a more informative workflow for timed out payment processes.
- Introduced some bug fixes, and performance enhancements.
WBU (December 1.0) - December 16, 2024
- Discontinued the bi-annual payment option for GoToMyPC.
- Introduced Multi-factor Authentication (MFA) for Pro accounts. By default, the feature is enabled, and admins can disable it if needed in
- Enhanced the onboarding experience for new users.
- Added performance improvements to New GoToMyPC.
WBU (November 2.0) - November 27, 2024
- Added the new AI-powered chatbot to our product’s site. When you log in to your GoToMyPC account, the GoToMyPC virtual agent can assist with any questions related to GoToMyPC, just like on our support sites.
- GoToMyPC now detects if your current plan has expired, and by showing a Renew plan button when logging in, it offers an quick and easy way of updating your GoToMyPC subscription.
- Introduced some bug fixes and performance enhancements.
WBU (November 1.0) - November 6, 2024
- Fixed a bug that prevented showing status page updates on the product’s site.
WBU (October 1.0) - October 16, 2024
- Updated, more stable payment process for settling GoToMyPC invoices.
- Introduced some bug fixes and performance enhancements.
WBU (September 1.0) - September 12, 2024
- The new Connect In Browser feature is introduced in GoToMyPC. This allows users to start remote sessions directly from a web browser, without a need to download a native viewer app. Previously, users could only connect via the "Connect" button, which required downloading the GoToMyPC viewer app on Windows or Mac computers. The new "Connect in Browser" option eliminates this requirement, making it possible to connect from any operating system. Learn more.
WBU (August 1.0) - August 1, 2024
- Introduced some minor UI improvements and performance enhancements.
WBU (June 3.0) - June 25, 2024
- This release introduced some under the hood improvements.
WBU (May 1.0) - May 7, 2024
- Status page alerts of upcoming maintenance events now show time and dates in the UTC time zone.
- Introduced some minor UI improvements.
WBU (Apr 1.0) - April 4, 2024
- Customers on a monthly payment plan can now pause their plan.
- Introduced some minor UI improvements and performance enhancements.
WBU (Mar 1.0) - March 15, 2024
- Users are now able to add additional computers to their list of host computers, when they reach their maximum number of allowed computers. Upon the next initiated session with a freely added computer, users will have the option to purchase a plan that suits their needs, and use the recently added computer again.
- When connecting to a host computer, GoToMyPC now detects if a new update is available for the available host computers.
WBU (Feb 1.0) - February 22, 2024
- Status notifications. Customers are now notified of maintenance announcements in the form of a light yellow banner, that appears on top of their GoToMyPC screen.
- Updated user workflow for customers with expired plans. When they log in to GoToMyPC, customers are now informed if their plan has expired on the My Computers page, and they would have the option to renew their plan on the Plan Selection page.
- Added performance enhancements.
WBU (Jan 1.0) - January 12, 2024
- Change of company name and address.We have updated the name and address of two GoTo entities in our emails, receipts, and invoices.
- For our US entity: GoTo Technologies USA, LLC; 333 Summer St, 5th floor, Boston, MA 02210-1702
- For our Ireland entity: GoTo Technologies Ireland Unlimited Company; 77 Sir John Rogerson’s Quay, Block C, Suite 207, Grand Canal Docklands, Dublin 2, D02 VK60, Ireland
- Email notification. Customers now receive an email notification both when pausing their plan, and when resuming to their subscription.
- Pause plan and resume plan buttons. Now with dedicated buttons, the Pause Plan and Resume Plan options are more accessible for our users. You can find it at the
WBU (Dec 2.0) - December 27, 2022
- Enhanced the UI of the Security Center
Article last updated: 26 March, 2025